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The Bankers are apparently fighting back against BITCOIN and other cryptocurrencies.  The European Union has ordered any VISA prepaid cards fundable thru BITCOIN, to be immediately shut down throughout Europe today.


Hello, BitPay Card users,

Yesterday our European BitPay Card issuer Wave Crest Holdings, Ltd. received direction from Visa® to immediately close all accounts of its prepaid Visa® debit card programs.

The BitPay Card (non-US) is one of these programs, along with other cryptocurrency-related and standard prepaid Visa® debit cards. Unfortunately, Wave Crest was unable to provide us or cardholders with more time to prepare for this change.

What does this change mean for you?

Your BitPay Card account is now deactivated, and you will not be able to use it for further payments or withdrawals. 

You can continue to log in to your BitPay Card dashboard for access to payment history, load history, and other important information. 

What happens to your money?

You will get a refund for your ending card balance and for any outstanding card loads. We will be working with Wave Crest to make sure that all card balances return to our cardholders quickly. 

If you ordered the BitPay Card recently, you expected to have much more time to use it. BitPay will offering card order fee refunds for all users who ordered on or after 1 December 2017.

We will be sending you another email in the coming days with more details on claiming your refund(s). We appreciate your patience as we respond to this sudden change. We will be working hard to assist our full international cardholder base through this transition.

What is next for the BitPay Card?

We are already in discussions with potential alternative issuers for the BitPay Card which will allow us to serve customers in Europe and beyond. The BitPay Card will continue to be available for users in the United States without interruption, and we expect to be back in your country soon.

As part of our commitment to BitPay Card users, we will send you an email when the BitPay Card becomes available in your country again. If you still want a BitPay Card, we will give you a card free of charge. 

We're disappointed that we can't serve you anymore (for now, at least). And we're sorry that this change is going to take away a tool which many of you rely on. But we want to sincerely thank you for using our card. We appreciate having had the chance to work with you, and we hope you'll continue to get value from BitPay's bitcoin wallet app and payment processing tools

If you have any questions or issues in the meantime, please reach out to our team.


The BitPay Team










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